Privacy Policy

Privacy Policy

This Privacy Policy explains how Xaataa (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from xaataa.com (the "Site") or otherwise interact with us (collectively, the "Services"). In this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or any other individual whose information we collect.

Please review this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other actions required by applicable law.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information about you from various sources. The types of information we collect and how we use it depend on how you interact with us. In addition to the uses specified below, we may use the information we collect to communicate with you, improve the Services, comply with legal obligations, enforce terms of service, and protect the Services and rights of our users or others.

Types of Personal Information We Collect

The personal information we collect depends on how you engage with our Site and Services. "Personal information" refers to information that identifies, relates to, describes, or can be linked to you. Below are the categories and specific types of personal information we may collect:

Information We Collect Directly from You

We may collect the following personal information when you directly submit it to us:

  • Contact Information: Name, address, phone number, email address.
  • Order Information: Name, billing address, shipping address, payment confirmation, email address, phone number.
  • Account Information: Username, password, security questions, and other account-related details.
  • Customer Support Information: Information you provide in communications with us, such as inquiries or requests through the Services.

Some features of the Services may require you to provide certain information. If you choose not to provide it, you may not be able to use these features.

Information We Collect About Your Usage

We may automatically collect certain data about your interaction with the Services ("Usage Data"). This may include device and browser information, IP address, network connection details, and information about your usage of the Site. We may use cookies, pixels, and similar technologies to collect this data.

Information We Obtain from Third Parties

We may also collect personal information from third-party vendors and service providers, such as:

  • Vendors who support our Services, such as payment processors, cloud storage providers, and fulfillment partners.
  • Tracking Technologies: Third parties may collect data through cookies and other technologies when you visit our Site or interact with our advertisements.

Any information obtained from third parties will be handled according to this Privacy Policy.

How We Use Your Personal Information

We use your personal information in the following ways:

  • Providing Products and Services: To process payments, fulfill orders, manage accounts, and provide the Services as per our contract with you.
  • Marketing and Advertising: To send promotional communications and show tailored advertisements, including on our Site and other platforms.
  • Security and Fraud Prevention: To detect and prevent fraudulent activities and protect your account.
  • Communicating with You and Improving Services: To offer customer support and improve the overall user experience.

Cookies

We use cookies and similar technologies to enhance your experience, perform analytics, and understand user interactions with our Services. You can adjust your browser settings to block or remove cookies, but this may affect the functionality of the Services.

Our website also recognizes the Global Privacy Control (GPC) signal, allowing you to opt-out of certain data collection practices, such as targeted advertising.

How We Disclose Your Personal Information

We may disclose your personal information in the following circumstances:

  • Service Providers and Vendors: To third parties who perform services on our behalf (e.g., payment processors, IT management, customer support).
  • Business and Marketing Partners: To assist with services or advertising efforts.
  • Legal Compliance and Business Transactions: In response to legal obligations, or in connection with business transactions (e.g., mergers, bankruptcy).

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing them with your personal information.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from children. If you believe we have collected such information, please contact us to have it deleted.

Security and Retention of Your Information

We implement security measures to protect your personal information, but no system is 100% secure. We recommend avoiding sharing sensitive data through insecure channels. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

Your Rights

Depending on your location, you may have various rights regarding your personal information, including:

  • Right to Access: Request a copy of the personal information we hold about you.
  • Right to Delete: Request deletion of your personal information.
  • Right to Correct: Request correction of inaccurate personal information.
  • Right of Portability: Request the transfer of your personal information to another service provider.
  • Opt-Out of Sale or Sharing: Direct us not to "sell" or "share" your personal information or opt-out of targeted advertising.
  • Restriction of Processing: Request a limitation on how we process your personal data.

You can exercise these rights by contacting us as outlined below.

Complaints

If you have concerns about how we process your personal information, please contact us. If you are not satisfied with our response, you may file a complaint with your local data protection authority.

International Users

We may transfer, store, and process your personal information outside your country. If we transfer data from the European Economic Area (EEA), we will use recognized transfer mechanisms to ensure protection.

Contact Us

For any questions or concerns about this Privacy Policy or your personal information, please contact us at:

  • Email: team@xaataa.com
  • Phone: 07748126161
  • Address: 29 Cobden Street, M6 6WF, Salford, Manchester, UK

We are the data controller of your personal information under applicable data protection laws